Graduates, family and friends,
faculty, Dean Flores. I am honored to be
speaking at today’s commencement. Before
I get started, I want you to take a second to drink this moment in. In the rush of events this weekend, you run
the risk of having your memory for the graduation feel like a blur. So, just enjoy this feeling. Feel the pride of your family and
friends. Bask in the glow of your
accomplishment.
Today, you are graduates in
Psychology at the University of Texas.
At this time of transition, you are leaving the familiarity of the
routine of the university for the uncertainty of the next phase of your
life. You might be worried about how
your work here has prepared you to join the broader world. You may not realize it, but as a result of your
education, you are uniquely qualified to make the world around you a better
place for two reasons. First, you now
have more insight into the human condition than most people, who live in
blissful ignorance of the reasons why they act the way they do. Second, you are now a trained scientist who
can ask and answer questions with data.
For the next few minutes, I want to
focus on three questions you can use as a guide no matter where your life takes
you from UT. These questions are the
ones that will help you to improve the lives of the people around you.
The first question is “Why?”
Why?
Because understanding the way the
world works is a crucial part of solving new problems. Without knowing why the world works as it
does, all you can do is to carry out procedures and hope they succeed. Chances are, when you have a problem with
your computer, you just restart it. You
do that hoping it will fix the problem so that you don’t have to call tech
support or stand on line at the Genius Bar and talk to someone who does know how your computer works
As it turns out, most people
understand the way the world works far less well than they believe they
do. That is, they suffer from an illusion of explanatory depth. This illusion is a problem, because you can’t
solve new problems in new ways unless you understand the way things work. And you won’t bother learning the way things
work if you think you already know. So,
an important ingredient for success is knowing what you know and knowing what
you don’t know.
The question “Why?” is the cure to
the illusion of explanatory depth. By constantly asking that question of
yourself and others, you ensure that you maximize the quality of the knowledge
you have so that it will be there when you need it. You have spent your time at UT honing your
skill to ask and answer the question “why?”
Now, you need to keep doing it after you leave. As an added bonus, by asking “why” of the
people around you, you also help to cure their
illusions of explanatory depth.
The second question is “What would
I have done in that situation?” Another
important thing you have learned as psychology students is that the actions
people perform involve a complex interaction between who they are and the
situation they find themselves in.
When you see somebody do something
that you think is a mistake (or flat out wrong), it is tempting to conclude
that there is something wrong with their personality. Personality reflects the factory settings of
people’s motivational system—the brain mechanisms that drive people to
act. We all have a tendency to act in a
particular way, and that reflects those factory settings. For example, I like to be on stage in front
of people giving talks. Other people
find even the thought of giving a speech enough to make them ill. In part, that reflects personality
differences.
Often, though, the situations that
people are in are a much bigger influence on what they do than their
personality. Before you conclude that
someone’s mistake reflects some problem with who they are, ask yourself what
you would have done in the same situation.
As you begin to think carefully about how you would navigate the
circumstances of someone else’s life, it can give you a greater appreciation
for the outside factors driving their behavior.
This matters, because if you think
there is truly something wrong with another person, it undermines your trust in
them. For a social species like ours,
trust is critical. However, if there
aspects of a situation that you believe are affecting people’s behavior, then
you may not lose trust in them. Instead,
you can work with them to help them deal better with that situation in the
future or to make sure that situation never happens again.
The third crucial question is,
“What’s the evidence?” As a psychology
student, you have learned that people will go to great lengths to preserve
their existing opinions. People
interpret the world in a way that is consistent with what they already
believe. Through confirmation bias, they
seek new information that would provide further support for their current
opinions. And, in the modern era in
which there are hundreds of channels and thousand of websites, they can curate their
life experience to ensure that they rarely encounter opinions that differ from their
own.
But, you were trained as a
scientist. Science is one of humanity’s
great inventions. It is a system for
helping us to change our opinions by looking for the evidence that would
support both what we currently believe to be true and—more importantly—what we
currently don’t believe to be
true. At the point where the weight of
evidence argues against our pet theories, we have to give them up in favor of
something more consistent with the data.
As an example, let’s look at
biology. After Watson and Crick
published their work on the structure of DNA, the next great biological quest
was to crack the genetic code. The
sequences of base pairs in DNA code for amino acids. Watson and Crick figured out that sequences
of three base pairs were the basic unit of genes. The next problem was to determine how the
various combinations of base pairs coded for particular amino acids.
Francis Crick was part of a team
that also involved mathematicians and cryptographers that came up with an
elegant mathematical solution to the problem.
One commentator later called their solution “the prettiest wrong idea of
the 20th century.” In fact,
scientists cracked the genetic code by brute force—synthesizing the amino acids
from the base pairs. And the actual
answer was not mathematically elegant, though it was chemically stable.
The wonder of science is that no
matter how elegant and beautiful an argument may be, if it runs counter to the
data, you have to reject it. In the
modern world, we face a lot of problems.
Some of them—like climate change—involve science that may fall outside
your area of expertise. Others—like the
value of high-stakes testing in public education—may hit closer to your
training. Whenever you encounter a
question in which data would help to provide a good answer, you should look for
that data. Ask for evidence. Ideology and oratory are persuasive, but
there is nothing better than good data for most of the thorny problems in life.
Of course, you should also use data
only when you’re addressing questions that ought to be answered scientifically. There is no amount of scientific data that
matters when you decide that a particular musical piece is magnificent or that
a sunset you are watching is stunning.
The degree you receive today from
the University of Texas demonstrates that you have learned a process for making
the world a better place. Whether you
choose a profession that ties directly to your studies here or not, the insight
you have about people combined with your knowledge of scientific method have
given you an excellent basis to ask crucial questions. Wherever you go, and whatever you do, keep
asking “Why?” In the most frustrating
times, ask “What would I have done in that situation?” And give yourself a chance to test your
assumptions by asking “What is the evidence?”
As you cross the stage today,
remember that you are walking into a future in which you will use the skills
you learned here every day. Find your way to make the world a better
place. And—every once in a while—reach
back out to us here at UT and let us know how you’re doing.
Congratulations graduates, and
enjoy this glorious day.